Frequently asked questions

Filter by topic

ABOUT VIRTUAL WOMEN’S HEALTH PROGRAMS

What are FREE virtual physician-led Women’s Health services?

FREE virtual physician-led Women’s Health services connect you with licensed Specialists who provide expert care for hormonal, reproductive, and metabolic health  all covered by OHIP for Ontario residents. You can access consultations for menopause, thyroid issues, birth control, and hormonal imbalance from the comfort of your home with no out-of-pocket cost.

How do FREE virtual Women’s Health services work in Ontario?

Our OHIP-covered virtual services make it easy to connect with a Specialist through secure video calls. Your Specialist reviews symptoms, orders lab tests if needed, and creates a personalized care plan. Prescriptions are sent electronically to your pharmacy, and follow-ups
are done virtually  all at no cost with a valid OHIP card.

Who can benefit from virtual Women’s Health services?

Any woman in Ontario with hormonal, reproductive, or metabolic health concerns can benefit.
This includes perimenopause, menopause, thyroid disorders, weight changes, fatigue, and
mood swings.
Virtual visits are ideal for busy women who want private, FREE, and convenient access to
medical care without traveling to a clinic.

Are virtual Women’s Health programs really FREE and OHIP-covered?

Yes. Consultations with our licensed Specialists are fully covered by OHIP, meaning there’s no charge to the patient for eligible Ontario residents. There are no hidden fees for standard
appointments.

What are the benefits of FREE OHIP-covered Women’s Health care?

• 100% OHIP-covered virtual consultations
• Expert care from licensed Specialists
• Convenient access from home — no travel required
• Fast prescription delivery to your preferred pharmacy
• Ongoing follow-up and personalized support

Costs and Getting Started

How much does the doctor-supervised weight loss program cost?

The program is 100% FREE for Ontarians with a valid Health Card.

Is the program covered by OHIP or private insurance?

Yes, our 12 week program is covered by OHIP.

How do I sign up for the doctor-supervised virtual weight loss program in Ontario?

Signing up is easy! Simply fill out our online form or Speak to Your Metro or Food Basics Pharmacists, and one of our team members will contact you to schedule your first virtual consultation.

Is your virtual weight loss program available to all residents of Ontario?

Yes, our virtual weight loss program is available to all residents of Ontario with a VALID OHIP CARD with internet access, regardless of where you live within the province.

Do I need a referral from my family doctor to join the program?

No referral is required to join our program. However, you are encouraged to share information with your family doctor to ensure continuity of care.

THE CONDITIONS WE LOOK AFTER

What conditions do your FREE virtual Women’s Health Specialists treat?

Our Specialists provide OHIP-covered care for:
• Perimenopause and Menopause
• Hormonal Imbalances
• Polycystic Ovary Syndrome (PCOS)
• Thyroid Disorders
• Osteoporosis
• Birth Control and Contraception Management
• Urinary Tract Infection (UTI) Management
• Premenstrual Syndrome (PMS) and PMDD

Can virtual Women’s Health services help with menopause or perimenopause?

Yes. Our Specialists offer FREE, OHIP-covered consultations to help manage symptoms like
hot flashes, mood swings, sleep changes, and weight gain. Personalized treatment may include
lifestyle strategies or hormone therapy when appropriate.

Can I get help with thyroid or hormone issues virtually?

Absolutely. Our virtual OHIP-covered care includes diagnosis and ongoing management of
thyroid disorders (such as hypothyroidism or hyperthyroidism) and other hormonal imbalances
affecting energy, weight, and mood.

Can virtual Women’s Health services help with weight gain or fatigue?

Yes. Our Specialists will assess for hormonal causes, such as thyroid or estrogen changes, and create a care plan that includes no-cost, OHIP-covered follow-ups to track progress and
results.

Can I get birth control or UTI treatment through virtual Women’s Health services?

Yes. You can receive OHIP-covered virtual consultations for contraception management or UTI
treatment. Prescriptions are sent directly to your pharmacy for pickup with no visit fees.

Do you offer Women’s Health education and wellness support?

Yes. Our Specialists provide FREE, educational, and preventive care guidance, helping you understand your condition, balance hormones naturally, and make lifestyle choices that support long-term health.

HOW DOES IT WORK EXACTLY

How often will I meet with my virtual Women’s Health Specialist?

Most patients have FREE OHIP-covered follow-ups every 3 months, depending on their treatment plan and goals.

Do I need a referral to access FREE OHIP-covered Women’s Health services in Ontario?

Yes. A referral from your family doctor is required for OHIP coverage. You can download our
referral form or email us to request one directly.

I don’t have a family doctor, can I still get FREE care?

Yes. If you don’t have a family physician, complete our online enrollment form. Our team will help arrange your referral so you can access OHIP-covered care at no cost.

What do I need for a virtual Women’s Health appointment?

You’ll need a smartphone, tablet, or computer with a camera, microphone, and a stable internet
connection.

How do I book a FREE virtual Women’s Health appointment?

Visit our website and complete the appointment request form. Our care coordinators will contact
you within 3 business days to confirm your OHIP-covered consultation.

How do I prepare for my virtual appointment?

Have your latest lab results, a list of medications, and any recent symptoms or questions ready. You may also want to note your menstrual cycle or menopause stage for your Specialist.

Can I get prescriptions through virtual Women’s Health services?

Yes. Your Specialist can send prescriptions directly to your preferred Metro, Food Basics, or Independent Pharmacy for FREE pickup (standard pharmacy dispensing fees may apply).

How does lab work and testing work virtually?

If your Specialist orders blood tests or imaging, you’ll receive an electronic lab requisition to take
to your nearest collection center. All test results are shared securely with your Specialist and discussed at your no-cost follow-
up visit.

How do I access my results and care plan?

You’ll receive access through our secure patient portal, where you can review your test results, treatment plans, and communicate directly with your care team.

COSTS

Are virtual Women’s Health services really FREE in Ontario?

Yes. All consultations with our licensed Specialists are OHIP-covered, meaning there are no fees for eligible Ontario residents. If additional private services (such as certain supplements or hormone optimization) are requested, these will be discussed transparently before proceeding.

Are lab tests or prescriptions included?

Most medically necessary lab tests are FREE and OHIP-covered. Prescription costs depend on your drug plan, pharmacy, or insurance coverage.

GETTING STARTED

How do I start with the Doctors On Site Women’s Health Program?

Visit www.thehealthiestyou.ca or call 905-291-3539 to speak with our care team. Fax referrals can be sent to 289-453-1070. Our coordinators will help you complete your referral and schedule your FREE, OHIP-covered virtual consultation within a few days.

Want to Learn More About The Healthiest You Weight Management Program?

Schedule a call or speak with a live agent at 905-291-3539 (Mon-Fri, 8 AM – 6 PM ET), or click the button below to fill out our Contact Form.

Contact us today to get started

Fill out the form below to see if you’re eligible for our program. We aim to respond to all inquiries within one business day.